Thank you for shopping with us. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
Physical Books
Returns
We accept returns of physical books within 30 days of the delivery date, provided that:
- The book is unused, unread, and in its original condition.
- The item is returned with all original packaging (if applicable).
- Proof of purchase or your order number is provided.
Books that are damaged due to misuse, excessive wear, or customer handling may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Clearance or final sale items (if marked as non-returnable)
- Books that have been used, damaged by the customer, or are missing pages due to customer handling
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect book, please contact us within 48 hours of delivery. Include your order number and photos of the item and packaging. We will arrange a replacement, refund, or other appropriate resolution at no additional cost.
eBooks (Digital Products)
Due to the nature of digital products, all eBook purchases are final and non-refundable once the download link has been delivered or the eBook has been accessed.
However, if:
- You are unable to access or download your eBook due to a technical issue,
- You receive the wrong digital product, or
- The file is defective or corrupted,
please contact us. We will work to resolve the issue by providing a new download link, a replacement file, or, where appropriate, a refund.
Refunds
Once your returned physical book has been received and inspected, we will notify you of the status of your refund.
If approved:
- Refunds will be issued to your original payment method.
- Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.
Original shipping charges (if any) are non-refundable unless the return is due to our error or a defective item.
Return Shipping
If the return is due to our error (such as an incorrect or defective item), we will cover the return shipping costs.
For all other eligible returns, the customer is responsible for return shipping costs unless otherwise required by applicable law.
How to Request a Return
To start a return or report an issue with your order, please contact our customer support team with:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Photos (if the item is damaged or incorrect)
We will provide instructions for completing your return.
Contact Us
If you have any questions about this Return & Refund Policy, please contact our customer support team. We are happy to assist you.